Frequently Asked Questions

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Cotton uniforms are soft, breathable, durable, and comfortable to wear making them perfect for everyday use. 

Colorful scrubs promote self-expression and create a welcoming, fun environment for both healthcare workers and patients. Studies have also shown that certain colours can stimulate creativity and positivity! 

To ensure the most use out of your scrubs, cold machine wash them turned inside out. Do not bleach, soak, rub or wring them. When drying, use the lowest tumble dryer setting or line dry in the shade. When ironing, set the temperature to warm and iron on the reverse side.

We are not able to ship outside of Australia. We understand that this news may come as a disappointment but we will work towards our goal of shipping internationally.

You can send us a message via the Contact Page or email us on contact@scrubstudio.com.au. 

Yes, we offer discounts for orders of 5 or more. Please use the 'Contact' page to send us an enquiry.

Yes, you will receive a tracking number once your order has been shipped. You can use this number to track your order on the Australia Post website. Please note that the tracking status may not be valid right away but it will become valid when the parcel is in transit to you.

Shipping is $10 for all orders. If you buy two scrubs, free shipping will automatically be applied at checkout.

Please use the 'Contact' page to let us know immediately. We will endeavor to make the changes if the item has not yet been shipped. If the item has been shipped, please refer to our return and exchange policy.

Your order will be shipped within 24-48 hours. With standard delivery, your parcel should arrive within 2-6 business days. With express delivery, your parcel should arrive within 1-3 business days. Due to the nature of postage, unexpected delays which are out of our control may occur. 

In the off chance that your scrubs are faulty, we will happily offer a refund and/or exchange. If you have simply changed your mind, we can offer a refund and/or exchange at the buyer's expense within the first 30 days of your purchase. Your item must be unused, unwashed, with tags, and in the same condition that you received it. Please contact us if there are any problems with your order and we will try our best to resolve it.

Enter your discount code at checkout in the designated field. The discount will be applied to your total purchase amount.